SHIPPING POLICY
We are committed to providing you with a seamless shopping experience for our range of souvenir items, apparel and more. Below is our Shipping Policy outlining important information regarding shipping methods, costs, delivery times, and more.
Shipping Methods & Destinations:
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• We have collaborated with DTDC Courier services for shipment of orders received through our website. We currently ship to addresses serviceable by DTDC within India .
• We offer standard shipping for your convenience within stipulated shipping time provided by the courier.
• Standard shipping typically takes upto 15 business days for domestic orders.
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Shipping Costs:
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• Shipping costs are calculated based on the total weight of your order and your selected shipping location.
• You can view the shipping costs during the checkout process before making your payment.
Order Processing Time:
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• Orders are typically processed and shipped within 03 working days of receiving payment.
• Please note that orders placed on weekends or public holidays will be processed on the next working day.
Tracking Information:
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• Once your order has been shipped, you will receive a confirmation email containing your tracking number.
• You can use this tracking number to monitor the status and location of your package through our website or the shipping carrier's website.
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Delivery Estimates:
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• Delivery times may vary depending on your location and the shipping method selected.
• While we strive to meet estimated delivery times, unforeseen circumstances such as weather delays, landslides, roadblocks or customs processing if any may affect delivery schedules.
• If you have any concerns about the delivery of your order, please don't hesitate to contact our NIM team for assistance.
Shipping Restrictions:
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• Certain items may be subject to shipping restrictions based on their size, weight or destination regulations.
International Shipping:
• Presently, we ship in India only.
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Shipping Policy Updates:
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• We reserve the right to update our Shipping Policy at any time without prior notice.
• Any changes to our Shipping Policy will be reflected on this page, so we encourage you to review it periodically.
If you have any further questions or concerns about our Shipping Policy, please don't hesitate to contact us.
Thank you for choosing Nehru Institute of Mountaineering's Souvenir Shop for your shopping needs. We appreciate your support!