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FREQUENTLY ASKED QUESTIONS
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Where is NIM Souvenir shop located?NIM Souvenir shop is physically located at Nehru Institute of Mountaineering, Uttarkashi (Uttarakhand).
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What kind of souvenirs does NIM Souvenir Shop offer?Presently, you can order apparels with NIM branding like Trek Suit, Jackets, T-Shirts, Water Bottle, Printed Coffee Mugs and various other souvenir items.
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How can I pay for a an item I purchase?We use Razorpay Payment gateway which provides users to pay online via Debit/Credit card, Internet Banking & UPI payment.
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Can I exchange / return an item?You can exchange an item but cannot return. Please check our exchange policy.
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Do you ship outside India?No, presently we ship in India only.
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What are the shipping options available?We have collaborated with DTDC courier services to ship the orders. Once your order is shipped you will get a Tracking No to track your order.
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How long does it take for orders to be processed and shipped?Orders are typically processed and shipped within 03 working days of receiving payment. Please read our Shipping Policy for details.
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Do you have a physical store location where I can visit?Yes, our physical store is located at our campus at NIM Uttarkashi.
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