Question 1

Where is NIM Souvenir shop located?

Accepted Answer

NIM Souvenir shop is physically located at Nehru Institute of Mountaineering, Uttarkashi (Uttarakhand).

Question 2

What kind of souvenirs does NIM Souvenir Shop offer?

Accepted Answer

Presently, you can order apparels with NIM branding like Trek Suit, Jackets, T-Shirts, Water Bottle, Printed Coffee Mugs and various other souvenir items.

Question 3

How can I pay for a an item I purchase?

Accepted Answer

We use Razorpay Payment gateway which provides users to pay online via Debit/Credit card, Internet Banking & UPI payment.

Question 4

Can I return or exchange an item?

Accepted Answer

You can return items within 3 days of receipt if they are unused and in original packaging. We do not offer direct exchanges but allow returns under specified conditions. Please check our return policy for more details.

Question 5

Do you ship outside India?

Accepted Answer

No, presently we ship in India only.

Question 6

What are the shipping options available?

Accepted Answer

We have collaborated with DTDC courier services to ship the orders. Once your order is shipped you will get a Tracking No to track your order.

Question 7

How long does it take for orders to be processed and shipped?

Accepted Answer

Orders are typically processed and shipped within 03 working days of receiving payment. Please read our Shipping Policy for details.

Question 8

Do you have a physical store location where I can visit?

Accepted Answer

Yes, our physical store is located at our campus at NIM Uttarkashi.

NIM Souvenir Shop

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Frequently asked questions