Return Policy:
Customers may return items within 3 days of receipt if they are unused, in their original packaging, and in sellable condition.
To initiate a return, customers must contact our team for a return authorization and shipping instructions.
Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or error on our part.
Once we receive the returned item and verify its condition, a refund will be issued to the original payment method.
Refund Policy:
Refunds will be issued for eligible cancelled orders including items unavailable in the store at the time of order placement.
If a customer cancels an order within the stipulated time frame and the payment has been made, a full refund will be processed.
Refunds will be issued to the original payment method used during the purchase.
Once a refund is processed, it may take 5-7 business days for the amount to reflect in the customer's account, depending on the payment provider.
Refunds are not applicable for personalized or custom-made items unless there is a manufacturing defect or error on our part.